SEP Cloud Application Protection Service

Empower your organization – Stay in control of your data

SEP Cloud Application Protection Service secures your data with a backup copy you can easily use to recover valuable data.

SEP SaaS backup for Office 365, G Suite, and Salesforce automatically backs up all components of your cloud apps to protect your data from catastrophic data loss. Quickly set up daily backups to easily recover and export data from a user-friendly dashboard with just a few clicks.

    Unlimited daily backup of all data

    Add new users to automatic backups at any time

    Granular recovery of any data, including individual files or emails, with just a few clicks

    Restore in seconds from any device

    Easily filter, search, and browse through all data to retrieve lost files

    Data centers have the highest security standards

    Certifications: ISO 27001, HIPAA, NIST 800-53/FISMA, SOC 2 & SOC 1 Type II, ISO 27001, ISAE 3402 Type II

    Blockchain algorithm for the highest level of data security

    256-bit encryption of data at-rest and 1.2 TLS encryption in-transit

    Easy to use interface

    No hardware or software to install

    No time wasted managing updates or servers

    Office 365, G Suite, and Salesforce facilitate collaboration and growth for businesses around the world, particularly with the rise of mobile and remote workforces. However, SaaS cloud application vendors only guarantee the infrastructure they provide their users as a service. They do not guarantee your data within their infrastructure. SaaS vendors’ limited backup tools and narrow retention policies cannot provide backup or archived copies of your data to be used for recovery and business continuity. They cannot protect against user errors, hackers, ransomware, malicious actions, or unauthorized access from lost or stolen devices.

    Data in Cloud Apps can easily be lost

    Who’s responsible?



    User errors
    Accidental deletion and overwritten data
    Operational failures
    Power outage
    Infrastructure failures
    Natural disaster
    Security attacks
    Hacking events
    Malicious employees
    Data Corruption
    Sync errors

    Office 365


    Email including In-place Archive/Online Archives
    Public Folders: Email, sub-folders & user permissions
    Deleted Items

    SharePoint & Sites

    Site Columns
    Site Content Types
    Document Libraries of Classic and Communication Sites


    All versions

    Teams & Groups

    Team Sites

    G Suite

    blue check mark Email
    blue check mark Drive
    blue check mark Team Drive
    blue check mark Calendar
    blue check mark Tasks
    blue check mark Sites
    blue check mark Docs


    blue check mark Accounts
    blue check mark Contacts
    blue check mark Leads
    blue check mark Opportunities
    blue check mark Activities
    blue check mark Notes
    blue check mark Cases
    blue check mark All custom fields


    Where is my data stored?

    Data is stored in a secure data center, whose location is determined based on a user’s location. Data centers are located in the United States, European Union, and Australia.

    United States:
    Location: Washington DC, USA
    Provider: Equinix
    Certifications: ISO 27001, HIPAA, NIST 800-53/FISMA & SOC 2 Type II

    European Union:
    Location: Copenhagen, DK
    Provider: GlobalConnect & Teracom
    Certifications: ISO 27001, ISAE 3402 Type II

    Location: Sydney, AU
    Provider: Equinix
    Certifications: ISO 27001, SOC 1 Type II & SOC 2 Type II

    How long is the standard retention period?

    Standard retention is one year. 3-year and 5-year retention plans are available for an additional charge.

    What data retention options are available?

    1-year, 3-year, and 5-year contracts are available.

    How much storage space per user is included in standard SaaS license?

    1 TB per user is included in the standard license. If any user exceeds the 1 TB of storage, an additional license must be purchased for that user.

    What is the difference between Office 365 Complete and Exchange-Only versions?

    The Office 365 Complete version includes backup of all products, including Exchange, SharePoint, OneDrive, and Teams & Groups, and the SaaS license is based on the number of active Office 365 users.

    The Exchange-Only version is backup of email only. The SaaS license is based on number of users’ email that will be backed up. 

    Are there minimum purchase requirements?

    Yes, the minimum purchase is 5 users for a 1-year contract.

    What security provisions are included?

    A continuous AES 256 bit encryption is for cloud-to-cloud backup and recovery of data. All data retrieved from Office 365 is retrieved via public Office 365 APIs, which employ HTTPS as the transport mechanism. This means all data is encrypted in transit using TLS encryption (the encryption layer in HTTPS).

    All files can only be read and restored by the owner of the customer specific account.

    Is there an on-premise version available?

    On-premise backup of Office 365, G Suite, and Salesforce are not available.

    Backup of on-premise Exchange is available and is priced separately. Please contact us for more information.

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