SEP Cloud Application Protection Service
Empower your organization – Stay in control of your data
SEP Cloud Application Protection Service secures your data with a backup copy you can easily use to recover valuable data.
SEP SaaS backup for Office 365, G Suite, and Salesforce automatically backs up all components of your cloud apps to protect your data from catastrophic data loss. Quickly set up daily backups to easily recover and export data from a user-friendly dashboard with just a few clicks.
Unlimited daily backup of all data
Add new users to automatic backups at any time
Granular recovery of any data, including individual files or emails, with just a few clicks
Restore in seconds from any device
Easily filter, search, and browse through all data to retrieve lost files
Data centers have the highest security standards
Certifications: ISO 27001, HIPAA, NIST 800-53/FISMA, SOC 2 & SOC 1 Type II, ISO 27001, ISAE 3402 Type II
Blockchain algorithm for the highest level of data security
256-bit encryption of data at-rest and 1.2 TLS encryption in-transit
Easy to use interface
No hardware or software to install
No time wasted managing updates or servers
Office 365, G Suite, and Salesforce facilitate collaboration and growth for businesses around the world, particularly with the rise of mobile and remote workforces. However, SaaS cloud application vendors only guarantee the infrastructure they provide their users as a service. They do not guarantee your data within their infrastructure. SaaS vendors’ limited backup tools and narrow retention policies cannot provide backup or archived copies of your data to be used for recovery and business continuity. They cannot protect against user errors, hackers, ransomware, malicious actions, or unauthorized access from lost or stolen devices.
Data in Cloud Apps can easily be lost
Who’s responsible?
Customer |
Vendor |
| User errors Accidental deletion and overwritten data |
Operational failures Power outage Infrastructure failures Natural disaster |
| Security attacks Hacking events Malware Malicious employees |
|
| Data Corruption Sync errors |
Office 365
Exchange
Email including In-place Archive/Online Archives
Calendar
Contacts
Tasks
Public Folders: Email, sub-folders & user permissions
Metadata
Deleted Items
SharePoint & Sites
Permissions
Site Columns
Site Content Types
Sub-sites
Document Libraries of Classic and Communication Sites
Lists
OneDrive
Files
Folders
All versions
Teams & Groups
Conversations
Calendar
Notebook
Planner
Files
Team Sites
Channels
G Suite
Email
Drive
Team Drive
Calendar
Tasks
Sites
Docs
Salesforce
Accounts
Contacts
Leads
Opportunities
Activities
Notes
Cases
All custom fields
FAQ
Where is my data stored?
Data is stored in a secure data center, whose location is determined based on a user’s location. Data centers are located in the United States, European Union, and Australia.
United States:
Location: Washington DC, USA
Provider: Equinix
Certifications: ISO 27001, HIPAA, NIST 800-53/FISMA & SOC 2 Type II
European Union:
Location: Copenhagen, DK
Provider: GlobalConnect & Teracom
Certifications: ISO 27001, ISAE 3402 Type II
Australia:
Location: Sydney, AU
Provider: Equinix
Certifications: ISO 27001, SOC 1 Type II & SOC 2 Type II
How long is the standard retention period?
Standard retention is one year. 3-year and 5-year retention plans are available for an additional charge.
What data retention options are available?
1-year, 3-year, and 5-year contracts are available.
How much storage space per user is included in standard SaaS license?
1 TB per user is included in the standard license. If any user exceeds the 1 TB of storage, an additional license must be purchased for that user.
What is the difference between Office 365 Complete and Exchange-Only versions?
The Office 365 Complete version includes backup of all products, including Exchange, SharePoint, OneDrive, and Teams & Groups, and the SaaS license is based on the number of active Office 365 users.
The Exchange-Only version is backup of email only. The SaaS license is based on number of users’ email that will be backed up.
Are there minimum purchase requirements?
Yes, the minimum purchase is 5 users for a 1-year contract.
What security provisions are included?
A continuous AES 256 bit encryption is for cloud-to-cloud backup and recovery of data. All data retrieved from Office 365 is retrieved via public Office 365 APIs, which employ HTTPS as the transport mechanism. This means all data is encrypted in transit using TLS encryption (the encryption layer in HTTPS).
All files can only be read and restored by the owner of the customer specific account.
Is there an on-premise version available?
On-premise backup of Office 365, G Suite, and Salesforce are not available.
Backup of on-premise Exchange is available and is priced separately. Please contact us for more information.
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