Sesam Support

"SEP Standard Call Support - 1 Incident – 5x8 Support Level: for all backup environments including groupware solutions 1 technical call, e-Mail and telephone support, remote desktop support (Netview) Hotline: 09:00 to 17:00 o'clock (Mon to Fri) Reaction time: 24 hours Support from SEP via e-Mail or telephone Duration 1 year drom purchase date Requires Current Update Contract"